• 26 Symons St, Healesville 3777

Cancellation Policy

Rapid Recovery’s Cancelation Policy:

Unfortunately we have had to implement a cancelation policy in order to keep our clinic running smoothly and to allow as many clients in need of treatment the resources to do so.

It is the policy of our clinic that clients advise us of their inability to attend at least four (4) hours prior to the scheduled appointment time by either calling or texting on 0488 660 491. This enables us to give other people on the cancelation list the ability to take up the appointment.

For appointments where there has not been given sufficient time (4 hours)  or the appointment has been missed entirely with no cancellation – we require the full treatment fee to be paid within 7 days.

We thank you in advance for your kind understanding.